Return & Refund Policy
Return and Refund Policy
At LuxeHive, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
30-Day Money-Back Guarantee
You have 30 days from the date of delivery to request a return or refund. To be eligible, items must be unused and in their original packaging.
How to Request a Return
- Contact us through our Contact page with your order number
- 2. Our team will review your request within 24 hours
- 3. Once approved, we will provide return instructions
- 4. Refunds are processed within 5-7 business days after we receive the returned item
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will send a replacement or issue a full refund at no extra cost to you.
Non-Returnable Items
Items that have been used, altered, or are not in their original packaging cannot be returned.
Questions? Our support team is available 7 days a week through our Contact page.